In the movie theatre last weekend waiting for the new Harry Potter movie to begin, we were checking out the audience before the lights dimmed, and wondering about the broad range of consumer appeal of this film “HP6,” as it’s known to fans.
A part of working in a creative field is learning to be open to new ideas from the world, watching how things work, noticing consumers and what interests them, and what they respond to. Everything out there has the potential to feed the creative thinking process. The world is an idea incubator and also a marketplace. And the two ways of looking at things are completely compatible – a hybrid thinking approach.
Now back to HP6. In the theatre, there were young kids, teens, adults and grandparents: Gen X, Gen Y, Gen I (Internet generation), and Baby Boomers. HP6 touched some common chord across all these consumer groups, young and old. Then, we noticed something else. Within a few rows of our seats, we counted five different people looking at their iPhones – two college students in different groups, a middle-aged, business-man-type, a grandmother with two grandkids, and the young guy sitting next to us with his girlfriend – they were checking for telephone or e-mail messages and sharing photos with friends before the movie began.
Hybrid thinking – 50% creative + 50% strategic = 100% effective
The point is this: more and more products and services we see today are the result of creative thinking and innovation combined with the strategic savvy of marketing experts. It’s a hybrid: 50% creative thinking + 50% strategic thinking = 100% effective.
This right brain (creative) and left brain (strategic) approach to marketing and design blends creative concepts about how the product should look, feel, and work, and then shapes, designs and crafts the final form to meet a strategic marketing and sales plan. These products and services creatively fill the needs and desires of their target consumer groups, and are frequently strategic home runs.
We believe this blending of creative thinking with strategic thinking holds huge potential for you, your business and the future of marketing, especially in today’s economy. We feel it’s an evolutionary step toward better, more useful, and more appealing products and services.
As the marketplace changes, creative and strategic thinkers and marketers are adapting to meet the needs of a more competitive marketplace with a wider variety of delivery options. Hybrid thinking is changing the way products are made and marketed.
What’s creative thinking? Creative thinking is about idea generating – solution engineering you could call it. By observing the world and combining insights and ideas into new arrangements, we come up with new ways of showing and expressing ideas so that people see them in a new light.
What’s strategic thinking? Strategic thinking identifies consumers’ needs through research and measurement. It looks at the numbers, the costs and the potential profit for developing products and services, and it measures the most efficient way to fill those needs. It considers goals and objectives, vision and mission statements. It plans, strategizes and develops tactical approaches based on market data, business trends and projections. It operates linearly, using logic, probabilities and purpose.
Hybrid thinking: 50% creative + 50% strategic = 100% effective. At The H Agency we use the term hybrid thinking to describe this blending of creative thinking and strategic thinking. It gives us a common frame of reference to discuss creative ideas and solutions in a language that our clients understand and relate to and it enables us to step out of the role of graphic designers and into the position of strategic partner.
In the past, a product or marketing campaign would be planned and developed, then, in the final stages, the designer would be called in to create an attractive package to make it more appealing to consumers. The designer would be expected to create a solution that was eye-catching and appealing, but wasn’t necessarily informed by factual strategic data. Clients simply wanted an advertisement or brochure that was attractive or clever enough to get attention.
But today, hybrid thinking, and the value it adds to marketing and sales, is becoming an important part of the strategic planning process. Our conversations with clients are no longer about whether a brochure should be blue or green, but about who’s the target audience? What are their needs and what’s the best way to reach them? We discuss new and creative approaches to communicate the benefits of the product or service and positively affect the bottom line.
Can you think of some examples of products or services that use hybrid thinking in their development, design and distribution?
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For more info on Hybrid thinking download the latest H-Paper: Hybrid Thinking.
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July 30th, 2009 at 10:35 am
NIKEid – Custom, design-your-own shoes. People are definitely attracted to these for more than their function. People know that Nike is a reputable brand but they don’t want to have the “same old shoes” as everyone else. NIKEid can market to any audience because anyone can buy these shoes since you make them exactly how you want them. And they are still affordable.
Creative thinking – Everyone has different tastes and styles and want to express that in the way they dress.
Strategic thinking – Give consumers the option to have their sports/activity shoes with their own customer design, and make it easy to create through an interactive website.
July 30th, 2009 at 10:36 am
Derringer Bicycles – Retro-look motorized bicycles. This is a cool retro product that appeals to people into the whole retro, hipster environmental lifestyle. It functions as a mode of transportation but you buy one for many more reasons. Sure, there are better bikes you could buy and less expensive. But when you purchase one of these, you become more of “a part of the club.” They have a Myspace / t-shirts / and a riders club that you become a member of when you purchase. Riders can post pictures on the website of themselves with their bikes.
Creative thinking – People want to ride bikes and reduce the use of fossil fuels, they want to be part of the whole green movement.
Strategic thinking – Take current motorized technology, put it in a package with a retro-look. According to the company’s website, “Derringer is the neo-classical interpretation of a 1920’s-era board track racing motorcycle.” Add a variety of custom colors, accessories and branded apparel and you’ve a product with hip-appeal all over it. The website and social marketing aspects allow for measurement of customer and fan participation. The club-like brand builds a sense of membership. This builds community and enables further measurement of participation as well as continued sales and connections with other bike owners and friends.
July 30th, 2009 at 10:36 am
iPhone – When Apple introduced the original iPhone in 2007 they completely changed the definition of the telephone through their distinct hybrid approach to design and marketing. These guys really have the idea of hybrid thinking down to an art/science.
Creative thinking – The i-Phone doesn’t look like a telephone and doesn’t act like a telephone. Its sleek, sexy design makes it immediately distinguishable from competitive products. It’s a combination of several useful devices in one, including telephone, i-Pod music player, digital camera, wireless web-enabled device that lets you surf the web, check e-mails, send text messages and lots more.
Strategic thinking: The latest, “improved” 3G iPhone has an even lower price tag than the original, making it accessible to an even wider consumer audience. Also, by allowing independent software developers to create new software applications for the iPhone, Apple enables further expansion of the iPhone’s capabilities and usefulness, making it more appealing to an ever-increasing audience of consumers. Very smart.
August 20th, 2009 at 8:17 am
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