Here’s a couple of suggestions for you to consider including in your marketing plan: 1. Be organized and forward-thinking, 2. Start a ‘stop doing’ list for next year and 3. Think strategically, listen to your customers, see yourself through your customer’s eyes.

We at The H Agency would like to share a few things we’re thankful for: The H Family, our clients, New Orleans, Houston, and all the great accomplishments of 2009.

Last week, I attended an American Marketing Association Houston Chapter discussion on Social CRM and Intelligent Profiling. Here are some snippets that I thought you would find interesting:

What is Social CRM?
How to get there?